Employee Health Insurance

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06/12/2024
9 mins

Employee Private Health Insurance, also known as Company Health Insurance, is one of the most sought after company-paid benefits. It has many advantages for both your business and your employees.

But as an employer, before implementing it, it’s important to fully understand what it offers, how it works, and how much it will cost your business. To help you do this, here is our guide to Employee Health Insurance in the UK.

What Is Employee Health Insurance?

In the UK, Employee Health Insurance is a company-paid benefit you can offer. It allows staff to get medical treatment and advice in private healthcare facilities. They can:

  • Skip long NHS waiting lists
  • Receive private care when they need it most
  • Get access to drugs which aren’t on the NHS
  • Have more flexible treatment options
  • Have flexible visiting hours and appointment times.

As of September 2024, there were 6.34 million people waiting for NHS treatment. Employee Private Health Insurance can help them to avoid these long waits and get back on their feet sooner. They can also schedule medical appointments at times that suit them, giving them more flexibility.

Why Is Employee Health Insurance Important?

Providing Employee Health Insurance can help ensure your team stays fit and healthy. It’s also useful for boosting your company’s reputation and positioning yourself as a great employer.

Staff can get the treatment they need, when they need it and get back to work sooner, without disrupting your business too much. After all, your team are those working hard behind the scenes to help make business boom. If they have to take an extended period off work due to poor health, how would day-to-day operations be affected?

How Does It Differ From Other Health Employee Benefits?

Employee Health Insurance differs from other types of health benefits, including:

  • Corporate Health Cash Plans
    A Health Cash Plan aims to help employees with the costs of everyday, routine healthcare, such as dental checkups and eye tests
  • Income Protection
    Income Protection provides a monthly payment if someone is out of work due to accident or sickness, helping to cover the costs of bills and living expenses
  • Critical Illness Cover
    Critical Illness Cover differs from Private Medical Insurance, as it pays out a lump sum if a policyholder is diagnosed with a specified critical illness.

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How Does Employee Health Insurance Work?

There are many aspects to a group Health Insurance policy. As a result, the specifics of how employee Private Health Insurance works will depend on your business and budget.

As an employer, you will own and be responsible for the policy. This includes making any changes and staying on top of renewals. To pay for the policy, there are two options:

  • Employer paid
    Your company pays for premiums and your staff pay a Benefit-in-Kind tax
  • Employee paid
    The employee pays for cover from their pre-tax salary.

If an employee needs to make a claim, they can do this directly with the provider. If you have confirmed an excess amount, the employee will pay this excess, then be referred for treatment.

EXPERT TIP 🤓
Managing an Employee Health Insurance policy can be time consuming. Many employers opt to have a third party, such as our benefit consultants at Drewberry, help to run the benefit to ensure it remains up to date and runs smoothly.

Does It Replace The NHS?

No, Employee Health Insurance is designed to work alongside the NHS. The NHS will always be needed for emergencies, chronic conditions, and pregnancy, even if employees have Private Medical Insurance.

However, the level at which they will rely on the NHS depends on how much cover you provide—more on this next.

The Type Of Cover

In order to understand Employee Health Insurance, it’s important to understand the different types of cover. Generally speaking, it can be split into two types; inpatient and outpatient.

Inpatient Cover Only

When setting up Employee Private Health Insurance, you’ll pick a specific level of cover. If you select “Inpatient Cover” only (without outpatient cover), the GP will refer the employee to the NHS for all tests, consultations, and diagnostics. Only after this can the employee be referred to the most suitable private healthcare facility.

The following infographic shows the journey to private care without outpatient cover.

With Outpatient Cover

If you set up the policy to include outpatient cover, your employee’s access to private care is different.

Rather than an NHS referral, they will be sent straight to a private facility for diagnostics and treatment. This route is typically faster than using the NHS.

It’s important to note that all policies, whether it’s for your employees or a personal plan, will have exclusions. In some situations, employees will still receive full medical care from the NHS.

This infographic shows the route to private care if the policy has outpatient cover.

EXPERT TIP 🤓
Although a GP referral is necessary, this can be done via a virtual GP nowadays. Providers usually offer this service as a free additional benefit with your core policy.

Chronic Vs Acute Conditions

An important aspect to understand about Employee Health Insurance is that it won’t cover everything. Medical conditions are split into two categories. These are:

  • Chronic conditions
    These conditions are with you for life. Doctors can only manage them, rather than cure them. For example, diabetes or asthma
  • Acute conditions
    Conditions within this category are those that can be cured with time and medical treatment. For example, cataracts requiring surgery.

Employee Health Insurance will only cover acute conditions. So, if an employee has a chronic health condition, the ongoing care for it will always be provided by the NHS. This is why having a policy will never fully replace the NHS.

What Does Employee Health Insurance Cover?

So, what does Medical Insurance for employees cover?

As we’ve said, it only covers treatment for acute medical conditions. But to what extent will depend on the policy options you choose. Regardless, all policies cover a range of conditions and treatments as standard. You’ll see these on every health policy.

For some types of care and private medical treatment, it will cost more to add these to the policy. We explain how different levels of cover work next.

Level Of Cover

How much coverage your employees get is down to you as their employer.

All medical treatment is split into two categories: Inpatient or Outpatient. This applies to both private healthcare and NHS care.

  • Inpatient / day-patient care
    All private healthcare insurers in the UK cover inpatient and day-patient care as standard. This is any treatment requiring a hospital bed, either overnight (inpatient) or for the day (day-patient), including surgeries
  • Outpatient care
    Outpatient is the opposite. This is treatment carried out with no need for a hospital bed. Diagnostic tests and scans, for example, are classed as outpatient.

When setting up Employee Private Health Insurance, you will choose the level of cover for your employees. The most basic policies will only offer inpatient treatment and extensive cancer cover. This means if employees need diagnostic testing, such as CT / MRI scans and blood tests, they will have to go through the NHS.

Why Include Outpatient Treatment?

If you’d like your staff to access private diagnostic tests, you will need to add outpatient cover. The more outpatient cover you add to a policy, the more comprehensive it is.

Mid range plans will offer cover up to a certain amount, e.g. £1,000. Fully comprehensive plans will offer full outpatient cover.

The more outpatient cover included on the policy, the more expensive the plan becomes. Depending on the level of cover you opt for, your staff could also get access to:

Some providers will also allow you to add extra cover to your policy, such as dental and optical care, for an additional premium.

Joe Toft, health & wellbeing expert at Drewberry

We recommend at least some level of outpatient cover on your group policy. This can speed up the diagnosis of conditions compared to waiting for the NHS.

Joseph Toft
Senior Consultant, Employee Benefits

Cancer Care

One of the most valuable parts of any Private Medical Insurance policy is Cancer Care. Patients can access drugs, treatments, and therapies that are not available on the NHS due to cost.

All UK health insurers offer policyholders some level of cancer cover as standard. This includes:

  • Chemotherapy & radiotherapy
  • Biological therapies
  • Cancer surgery / reconstruction
  • Cash towards prosthetics / wigs you need as a result of cancer treatment.

What Doesn’t Health Insurance For Employees Cover?

Like all types of insurance, there are always certain things that are not covered on a policy. The following exclusions apply to everyone, not just your employees:

  • Pre-existing medical conditions
  • Emergency care
  • Issues caused by alcohol / substance abuse
  • Pregnancy / fertility treatment
  • Cosmetic treatment, which isn’t medically necessary
  • HIV / AIDS
  • Kidney dialysis
  • Self-inflicted injuries, such as those sustained through dangerous sports / hobbies.

What Are The Benefits Of Employee Private Health Insurance?

Offering Employee Private Health Insurance as a benefit has many advantages, including:

  • Promoting a healthy workplace
  • Prevention of serious health conditions
  • Increased engagement and productivity.

That’s not all, though. While offering protection to your staff benefits them, it also benefits you, the employer.

All businesses should consider Employee Health Insurance for the following reasons:

Reduced Absenteeism Caused By Ill Health

Absenteeism in the workplace can significantly disrupt a business and its productivity. If staff take time off due to poor health, this can affect the day-to-day of business, and even your clients / customers. Although sick days can’t always be avoided, Employee Health Insurance can help reduce the number of absences.

It gives staff access to healthcare in the best private facilities. They can skip long NHS waiting lists and get the treatment they need to return to work as soon as possible. When they don’t have to wait too long for care, your business is less likely to feel the strain of absenteeism.

Shows Employees You Value Them

Your health is your wealth. The employee benefits you offer can go a long way in showing that you care for their health and wellbeing. Supportive employers can boost staff morale and retention rates.

Employees will feel more valued at their workplace if their employer plays an active role in their wellbeing. And employees who can get the care they need as soon as possible are likely to be in better health, helping to create a happy, productive workforce.

Helps Your Business Remain Competitive

We’ve already explained how an employee benefits package, including Private Medical Insurance, can help retain your staff. It may also enable your business to stay ahead of competitors and recruit from a wider talent pool.

Nadeem Farid Head of Employee Benefits at Drewberry

The benefits you offer play an important part in the success of your business. Access to private healthcare at a time when the NHS is struggling can help you to remain a top employer.

Nadeem Farid
Head of Health & Wellbeing Benefits

Shorter Waiting Times And Accessible Hours

Another benefit of Private Medical Insurance for employees is the flexibility. They’ll have access to private facilities and get the medical attention they need at a convenient time. Staff can skip those long waiting lists and make a full recovery faster!

They can book GP appointments to suit their schedules, whether that’s their working hours or childcare responsibilities, for example. Health insurers now offer 24/7 remote GP services, so people can get medical care outside the traditional 9-5.

Access To Treatment & Medication Not Available On The NHS

Going private sometimes means patients receive medications and procedures that aren’t available on the NHS. Cutting-edge treatment is often too expensive for the NHS, while private care has more scope and funds. This is especially true for cancer care, as patients may get access to new experimental medicines.

Benefits Of Small Business Health Insurance

Employers may feel the strain of several employees off sick at the same time. For small businesses, this is particularly true. While large corporations have the resources to manage multiple absences, a small business might not handle it as well.

For instance, there may not be enough staff to pick up the slack. Workloads can quickly build up and service levels may drop.

Small Business Health Insurance can be set up with as few as three employees. Your employees can get a fast diagnosis and treatment, which helps to reduce long periods of absence.

How Much Does Employee Health Insurance Cost?

There isn’t a one-size-fits-all approach to Employee Health Insurance. As the policy is tailored to your business, the costs will depend on the policy options you choose.

These four factors are major players when an insurer calculates your premiums.

  • Number of employees
    Depending on the size of your business and the number of employees, you may get a discount if you’re a large company. This is due to the economies of scale that larger groups bring to the table
  • How old your employees are
    The older we get, the higher our risk of developing illnesses and diseases. Health Insurance for older people is more expensive. You’ll find that your premiums are dependent on the average age of your employees
  • Your location
    The cost of Employee Private Medical Insurance is influenced by your location. Private facilities in Central London cost more than those elsewhere in the UK. Your location also affects where your employees can have treatment
  • Your underwriting and chosen level of cover
    How the health policy is underwritten determines what policyholders can claim for. There are several options here, but we’ll cover that soon. The level of cover also impacts the cost. A basic policy without outpatient cover will cost less than a comprehensive plan, for example.

Example Costs

To give you an example of costs, here are some quotes for different levels of cover and group numbers. These are the costs per employee per month.

Standard Cover
(£1,000 Outpatient Limit)

Full Cover

10 Employees

10 Employees

£34.04

£39.52

50 Employees

50 Employees

£86.76

£98.51

100 Employees

100 Employees

£35.06

£45.60

Employee insurance quotes accurate as of August 2024

No matter what kind of insurance you’re buying, comparing quotes from all the UK insurers on the market is key.

But not all insurers are willing to offer quotes directly to groups of employees. Many request you go through an intermediary, such as us at Drewberry, to make sure your cover is set up correctly.

If you’d like help to do this, get in touch with us on 02074425880. You can also email us if you prefer at help@drewberry.co.uk.

EXPERT TIP 🤓
There is no fixed cost for Group Health Insurance. What you pay will depend on your policy options. Due to this, there are plenty of things you can do to reduce the cost of premiums.

How Is Employee Health Insurance Taxed?

As Employee Health Insurance is classed as a business expense, it’s not liable for corporation tax. This is good news for employers. However, it’s important to understand that it is classed as a P11D / taxable benefit in kind.

Employees are therefore liable to pay income tax on the value of the benefit. And employers must declare it to HMRC. To do this, you’ll need to fill out and submit a P11D form. After this, HMRC will tax the premiums through a reduction in an employee’s personal allowance.

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What To Consider When Setting Up UK Employee Health Insurance

When setting up Employee Health Insurance for your staff, there are many policy factors to consider. One key factor you’ll have to think about is the level of outpatient cover you want. On top of this, you will need to consider:

Number Of Employees Covered

Most insurers ask for a minimum of at least three employees to qualify for any form of group cover. This allows small businesses to provide Health Insurance to their employees. How many employees you buy cover for also impacts the underwriting.

The Excess

Group policies tend to have an excess. Just like Car Insurance, the excess is the amount the employee will need to pay upfront for treatment.

Excesses can range from £0—meaning the employee pays nothing towards their treatment—up to £1,000 or more. The higher the excess, the cheaper the policy.

Keeping affordability in mind is key here. You don’t want to price any of your workers out of the policy, so the excess amount needs to be affordable for all. Most employers opt for a £100 excess.

Underwriting

There are three options for the underwriting of your Employee Health Insurance.

  • Full Medical Underwriting (FMU)
    FMU is used for Employee Health Insurance schemes where only a few workers are covered. Pre-existing conditions are excluded from the outset, but you’ll know what isn’t covered straight away
  • Moratorium Underwriting
    The insurer assesses an employee’s medical records from the last 5 years and checks the condition they’re claiming for. With Moratorium, it’s possible for an exclusion to be reassessed if they haven’t had any treatment, medication, or advice for it over a 2-year period
  • Medical History Disregarded (MHD)
    Here, an employee’s medical information is disregarded, so policyholders are covered for everything. This type of underwriting gives full cover to employees who might not be able to get it anywhere else. But it’s the most expensive and only available to larger groups.

EXPERT TIP 🤓
Medical History Disregarded provides the most comprehensive cover. However, it’s typically only available to businesses with over 15 employees, depending on the insurer.

6 Week NHS Wait

One way to reduce the cost of your Employee Health Insurance is to add the 6 week NHS wait option.

If the treatment an employee needs is available on the NHS within 6 weeks, they’ll get care with the NHS. If the waiting list is longer than 6 weeks, the employee will get private care immediately.

IMPORTANT❗️
Due to the current length of NHS waiting times, some insurers such as AXA aren’t offering this option. The market changes regularly, so if you’re unsure, give us a call on 02074425880 or email help@drewberry.co.uk to find out your options.

Optional Extras

Most Private Medical Insurance providers have various optional extras to add to your policy. Popular add-ons include Dental and Optical cover, Travel cover, and Psychiatric cover. These will come at a higher price, though.

Psychiatric Cover

Mental health cover isn’t always included as standard with Health Insurance. Psychiatric care offers a number of mental health treatments or therapy sessions per year.

This might be a fixed number of therapy sessions, inpatient days, or consultations with a psychologist or psychiatrist. For example, Bupa offers mental wellbeing and psychiatric services in full for up to 45 days per year.

Routine Dental And Optical Cover

Employee Health Insurance usually covers emergency and surgical procedures to the eyes and mouth. This includes the loss of a tooth, removal of an impacted wisdom tooth, or a cataract operation, for example.

What isn’t covered is routine optical and dental care. So, with this add on, employees can claim for a number of dental/optical checkups a year. They can also get a part of the cost of an eye test covered with some insurers.

Cover For Family Members

Some employers allow employees to extend their private medical cover to immediate family members. The premiums of which are either paid for by the company or the employee.

By extending cover to families, the benefit becomes even more valuable. It can help families get the treatment they need fast and limit any financial burden associated with private healthcare.

Joe Toft, health & wellbeing expert at Drewberry

As we have access to all the UK insurers at Drewberry, it puts us in a great position to secure the best deal. In fact, going through an adviser can sometimes mean you get exclusive offers.

If you want to discuss putting a policy in place, give us a call on 02074425880 or email help@drewberry.co.uk.

Joseph Toft
Senior Consultant, Employee Benefits

Common Employee Health Insurance Questions

  • How do employees make a claim?

    When an employee needs to make a claim on their health policy, they’ll need a GP referral. Many health insurers request a GP referral before someone accesses private treatment.

    In most cases, if someone is unwell, their first port of call is their GP. They may suggest specialist treatment, which can then lead to a referral.

    It’s important to reiterate here that a GP referral is a must. Nowadays, you can get this via the virtual GP services health insurers offer on policies.

    If the insurer covers their health issue, they can get treatment at a private facility. The location of which will depend on the hospital network listed on the policy. The insurer will then cover the medical bills.

    The process for making a successful claim depends on the health insurer you take out a policy with. Employees can find this information within their policy documents.

  • What additional benefits does Employee Health Insurance offer?

    Most Employee Private Medical Insurance policies come with a range of extras. These are often free and can even extend to family members.

    For example, your employees may have access to:

    • Discounted gym memberships
    • An annual ‘health MOT’ / physical health check
    • Telephone or online support services, such as counselling
    • Private GPs via telephone or video for advice, referrals and prescriptions
    • Direct referral to physiotherapists without having to see a GP.

    AXA offers unlimited access to GP appointments and up to 40% off gym memberships. Bupa has a menopause hotline, which supports women. It also offers family mental health support, so parents can get care for their children.

    At Drewberry, we always consider the additional benefits insurers offer. We’ll assess your needs and help to find the best Employee Health Insurance for your business.

  • Does Employee Health Insurance cover pre-existing medical conditions?

    Most company schemes will not cover pre-existing medical conditions, as they are either underwritten on a moratorium or full medical underwriting basis. In both cases, the current health of the employee is taken into account when approving a claim.

    There is an option called Medical History Disregarded where pre-existing conditions will be covered. This tends to be reserved for larger companies and is more expensive per employee.

  • Will my staff need to complete a medical questionnaire beforehand?

    Nope. This is one of the best features of a group policy for your employees.

    Unlike a personal Private Medical Insurance policy, your staff don’t have to complete a medical questionnaire to get cover. This makes it much easier for employees with any pre-existing health issues to be accepted for cover. Your employees are guaranteed coverage without disclosing their health.

Compare Employee Health Insurance Quotes & Get Expert Advice

With so many policy options to choose from, setting up a policy yourself can be long-winded. We know this to be true from our experience with our clients. To help ensure you pick the right policy terms for your business, it’s always best to get in touch with the experts.

Our advisers know the UK’s private health insurers inside out, putting us in a great position to find you the best policy. We can do all the heavy lifting on your behalf, so you can continue running your business as normal.

If you’d like extra support setting up your employee benefits, please don’t hesitate to call us on 02074425880 or email help@drewberry.co.uk.

Why Speak to Us?

We started Drewberry™ because we were tired of being treated like a number.

We all deserve a first class service when it comes to things as important as protecting our health and our finances. Below are just a few reasons why it makes sense to talk to us.

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