Virtual GPs: The Hidden Secret In Your Employee Benefits Package

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14/08/2024
7 mins

If you’re looking for a way to supercharge your employee benefits and enhance your team’s wellbeing, you might already have a secret weapon in your arsenal. This perk is often tucked away in your existing Group Private Health, or group risk products (such as Group Life Insurance, or Group Income Protection policies) and it’s time you shined a spotlight on it.

Virtual GPs give your employees the power to consult with a GP without the hassle of waiting rooms, travel, or long delays. And as our latest report found, a quarter of UK employees want you to offer it as a benefit. Here’s why virtual GP services are the must-promote benefit you never knew you had (or can easily get!).

The Healthcare Crunch

The NHS is under immense strain – long waiting lists and a shortage of available appointments mean that timely healthcare is becoming a rare commodity. In 2022, the UK lost a staggering 186.5 million working days due to illness or injury, costing businesses a fortune in lost productivity.

The result? An overburdened healthcare system and employees struggling to get the care they need. This is where Virtual GP services come in, offering a lifeline to your workforce.

Richard Noble Senior Employee Benefits Consultant at Drewberry

Through a simple smartphone app booking system, a video consultation with a qualified GP can often be arranged for the same day or within 24 hours – with no holding on the line to GP surgeries, which often have long waiting times.

Richard Noble
Senior Consultant, Employee Benefits

What Is A Virtual GP?

An Online GP service is like having a doctor in your pocket. Employees can book an appointment with a GP at a time that suits them, via a simple online app. They can use the service for consultations, fitness notes, and even prescriptions (new or repeat). Some digital doctors will even see employees’ children under the service, too.

Key Features Of A Digital GP

Most Digital GPs offer services which include:

  • Multiple consultation options
    Whether your employees prefer video calls, phone calls, or messaging, they have the freedom to choose what suits them best
  • Extended hours
    Many services operate outside of traditional hours, including evenings and weekends, ensuring support is available when it’s needed most – even 24/7 for some providers
  • Online Prescriptions
    Virtual GP’s offer fast online prescriptions. After their online consultation, employees can either get their prescription delivered to them or collect it from a local pharmacy
  • Qualified care
    Consultations are handled by experienced, registered GPs who keep up with the latest medical standards and practices.The service ensures the safety and confidentiality of medical records, which can be shared with the employee’s own GP to improve the quality of care.
Andrew Jenkinson, Director at Drewberry

Our NHS is incredible, and it does the best it can with limited resources. But I always feel against the clock on my GP appointments – conscious that I’m holding up a waiting room full of other patients.

App-based GP services have become really popular, especially with business owners who want to look after their staff while minimising health-related absences. As a company director, I can make a personal recommendation for the quality of these services. Read more about my experience.

Andrew Jenkinson
Founder and CEO, Drewberry

Why Online GP Appointments Are A Game-Changer

Online GPs are a fab perk, especially for SMEs. And the best part? You probably already have it if you offer core benefits such as Group Health Insurance, Group Life Insurance or Group Critical Illness Cover.

Benefits For Employers & Employees

Here are just some of the benefits of an online GP service for you and your employees:

  • Easy access, swift care
    No more juggling schedules to fit in a doctor’s appointment. Virtual GP services fit into your employees day seamlessly. Booking a private online GP appointment means shorter waiting times. This leads to quicker diagnoses and treatments, helping employees stay on top of their health. They can even get prescription medication quickly through the service.
  • Effortless referrals
    Employees can consult with a registered doctor, ensuring they receive professional medical advice. Referral letters can be sent directly to employees’ email addresses after consultations, making the process quicker and more efficient.
  • Healthier, happier employees
    24% of employees feel their employer doesn’t prioritise their wellbeing, so it’s clear that there’s a gap to fill. By promoting virtual GP services, you’re not just offering convenience; you’re showing you care about their wellbeing.
  • Boosted productivity and lower absenteeism
    Virtual GP services are a boon for maintaining productivity. They allow employees to address health issues promptly, reducing the time they need to take off work.
  • Competitive advantage
    Offering and promoting this benefit can make your company more attractive to potential hires and help retain your current talent.

A Perk That’s Already Paid For

The best part? Digital GP services are often part of your existing Corporate Private Health, Death In Service, or Group Income Protection packages. This means you can offer this perk at no extra cost, making it a fantastic addition to your benefits lineup. If it’s included in your insurance, your employees can access these services without additional charges.

Even Drewberry Directors love the service, see what CEO Andrew had to say after his Virtual GP experience.

Do You Already Have Virtual GP Access?

If you have Company Health Insurance (or other products such as Group Life Insurance or Group Critical Illness) chances are you have a Virtual GP tucked away as part of your policy.

Start by reviewing your insurance documents or employee benefits handbook for mentions of telemedicine or remote healthcare services. If you’re unsure, contact your insurance provider directly or give our experts a call on 02074425880.

Employee Assistance Programmes

Employee Assistance Programmes (EAPs) and wellness apps often include Virtual GP services, so it’s worth checking these resources as well.

Engage with employees through surveys to see if they’ve accessed these services and to gather insights on usage. Your employee benefits platform can also be a handy tool for your workforce to explore the specifics of your coverage.

Nadeem Farid, Head of Employee Benefits at Drewberry

Many of the best UK insurers now offer a wealth of additional services alongside their business health insurance, group life insurance, income protection and critical illness propositions.

Not only are these services free to use, employees don’t have to make a claim to access them. They are there to provide added support and help individuals before they get to the point of needing to make a claim.

Nadeem Farid
Head Of Health & Wellbeing Benefits

Get Your Employees On Their Way To Wellness

Virtual GP UK services are revolutionising how employees access healthcare. They offer a convenient, efficient, and often free solution that can significantly enhance your employee benefits package. Promoting this service can lead to healthier, happier, and more productive employees.

But setting up and maintaining your perks requires a decent bit of admin, so it quickly becomes time consuming. We do the heavy lifting for you, giving you more time to focus on what matters.

We live and breathe employee benefits, doing this day in-day out for businesses just like yours. Looking at the bigger picture, we get to know your unique workforce and benchmark your offering against competitors.

Best of all? We have access to the most competitive rates on the market for core benefits such as Group Life Insurance, Group Health Insurance, and Group Critical Illness Cover. Give us a call on 02074425880 or email help@drewberry.co.uk.

Why Speak to Us?

We started Drewberry™ because we were tired of being treated like a number.

We all deserve a first class service when it comes to things as important as protecting our health and our finances. Below are just a few reasons why it makes sense to talk to us.

Contact Us

Head Office & Pensions and Investments
Senator House
85 Queen Victoria Street
London
EC4V 4AB
Personal Insurance & Accounts Payable
Telecom House
125-135 Preston Road
Brighton
BN1 6AF
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If you are unhappy with our service, we have a complaints procedure, details of which are available upon request. If you are unhappy with how your complaint has been dealt with, you may be able to refer your complaint to the Financial Ombudsman Service (FOS). The FOS website is www.financial-ombudsman.org.uk.

Drewberry Ltd is registered in England and Wales. Companies House No. 06675912

Drewberry Ltd registered office: Telecom House, Preston Road, Brighton, England, BN1 6AF. Telephone 0208 432 7333

Drewberry Ltd (Financial Conduct Authority No. 505473) is an Appointed Representative of Quilter Wealth Limited and Quilter Mortgage Planning

Limited, which are authorised and regulated by the Financial Conduct Authority.

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