Got a task about a missing home address? Here’s what it means, and what you need to do.

What Is A Missing Home Address Task?

If you’ve added new employees to the My.Drewberry platform (either by bulk CSV upload or HRIS integration) a missing home address task will occur if address information is missing for any employees.

What To Do With A Missing Home Address Task

A missing home address task will show up under the “Outstanding Tasks” section within your individual benefits tabs. This will occur because certain benefits such as Health Insurance need to calculate an employee’s premium using this information.

For example, here’s how a missing home address task would show up within the Health Insurance tab.

From here, you can head to the “Manage Employees” tab, and find the specific employee under the “Current Employees” section. Enter the missing details under the “Address And Family” section.

Once this is done, you’ll get another task asking you to approve the selection. Once approved, the employee will be added to the benefit. Job done!

Learn more about How Tasks Work.