Here’s what happens if an employee has an expired activation code and needs a new one 📲 Activation codes expire after 7 days. If an employee’s activation code has expired because they haven’t logged into their account within this time frame, a new code will be automatically sent to them via email. This is triggered …
Admin FAQs
How To Add Another Admin To The Admin Portal
You can have up to three admin users on the My.Drewberry platform. Find out how to add another admin here… To add a new admin member to the portal, contact your dedicated My.Drewberry benefits adviser. They will be able to action this for you.
My Employee Hasn’t Received An Activation Code, What Do I Do?
Here’s what to do if an employee hasn’t received their activation code to access their My.Drewberry platform. You will need to request a new code for the employee. To do this, please contact our support team via email on help@drewberry.co.uk.
What Is An Employee Missing Home Address Task?
Got a task about a missing home address? Here’s what it means, and what you need to do.
What Are My.Drewberry Administrators?
What you need to know about assigning and managing your organisation’s My.Drewberry Admins.