Admin FAQs

How To Find The Admin Centre

The admin centre is where you manage all of your employee benefits. Here’s how to find it 💡 Step 1: Log Into My.Drewberry Log into your My.Drewberry account. Here is where your company benefits are kept and managed. Step 2: Locate The Settings Cog On The Right-Hand Side At the top of your screen to …

My Employee’s Activation Code Has Expired, What Do I Do?

Here’s what happens if an employee has an expired activation code and needs a new one 📲 Activation codes expire after 7 days. If an employee’s activation code has expired because they haven’t logged into their account within this time frame, a new code will be automatically sent to them via email. This is triggered …

How To Add Another Admin To The Admin Portal

You can have up to three admin users on the My.Drewberry platform. Find out how to add another admin here… To add a new admin member to the portal, contact your dedicated My.Drewberry benefits adviser. They will be able to action this for you.

My Employee Hasn’t Received An Activation Code, What Do I Do?

Here’s what to do if an employee hasn’t received their activation code to access their My.Drewberry platform. You will need to request a new code for the employee. To do this, please contact our support team via email on help@drewberry.co.uk.

How Employee Benefits Technology Should Be. Made With ❤️
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