We are delighted to announce that ‘Impersonate Mode’ is now live on the Full My.Drewberry platform.

What Is Impersonate?

This feature allows platform administrators to view an employee’s dashboard as they see it, without needing to log in as them. It’s a view-only tool, meaning admins can check benefit allocations, visibility settings, and personalised details, but cannot make changes or submit selections.

See Impersonate Mode In Action 👇

Why Is Impersonate Mode Useful?

By using Impersonate Mode, admins can now:

• Provide more accurate support by seeing what employees see
• Troubleshoot issues efficiently
• Ensure employees have access to the correct benefits and information.

Take a look at our ‘How To Use Impersonate Mode’ guide to learn more about this feature.